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Broadband consumer labels

Per FCC requirements effective April 10, 2024, these standardized "Broadband Facts" labels cover every SimpleFiber business internet plan we sell today, one label per speed. Typical speeds are the speeds each plan is built to deliver; we size our network so 600 x 600 Mbps holds at the busiest time of day. Which speeds your building can get depends on how it connects to our network, and we confirm that before you order.

Enterprise and custom plans are priced individually — contact us at (817) 494-0010 for a custom quote.

Broadband Facts

SimpleFiber — Business Internet, 600 x 600 Mbps

Fixed Internet Service · Provider: SimpleFiber Communications LLC
Monthly Price
$50.00
This Monthly Price is not an introductory rate. This Monthly Price does not require a contract.
Month-to-month is always an option. You can choose a 36- or 60-month term instead: it lowers the install fee and comes with an early termination fee. Contract terms
14-day money-back guarantee: new customers can cancel in writing within 14 days of activation and get back the monthly charges paid. Installation and other one-time charges aren't refundable.
Additional Charges & Terms
  • Provider monthly fees
  • Processing fee, per location$10.00
    Waived with AutoPay by bank account or card
  • One-time fees at the time of purchase
  • Installation, month-to-month$99.00
  • Installation, 36-month term$49.50
  • Installation, 60-month term$0.00
  • Installation is free with Internet + Business VoIP Line.
  • Early termination fee
  • None on month-to-month. On a 36- or 60-month term, ending early costs the months left in the term times the monthly charge for that service (Master Service Agreement, section 4).
  • Government taxes
  • Varies by location. Taxes are passed through at cost.
  • Equipment
  • No equipment is included with internet. Use your own router at no charge, or add one of ours:
  • Advanced WiFi 7 (TP-Link HB610)$10.00/mo
    Optional
  • 5G Backup (Ubiquiti Dream Router 7 + a Ubiquiti 5G backup device)$40.00/mo
    Optional
  • Static IP addresses: 1 / 5 / 13$25 / $40 / $60 per month
    Optional
Discounts & bundles: Bundle: Internet + Business VoIP Line is $70.00/mo at this speed, phone line included. AutoPay by bank account or card waives the $10.00 monthly processing fee. A 36-month term takes the install to $49.50; a 60-month term makes it free. See pricing.
Speeds Provided with Plan
Typical Download Speed
600 Mbps
Typical Upload Speed
600 Mbps
Typical Latency
Under 20 ms
Data Included with Monthly Price
Unlimited
No data caps on any plan.
Network Management: See network-management policy
Customer Support: (817) 494-0010 · support@simplefiber.com · simplefiber.com/support
Our DFW team answers Monday to Friday, 7 a.m. to 7 p.m. Central. After hours and on weekends, a 24/7 answering team takes the call and reaches our on-call tech. Customers can also dial *HELP (*4357) from a SimpleFiber phone.
Learn more about the terms used on this label by visiting the FCC's Consumer Resource Center at fcc.gov/broadbandfacts.
Broadband Facts

SimpleFiber — Business Internet, 750 x 750 Mbps

Fixed Internet Service · Provider: SimpleFiber Communications LLC
Monthly Price
$100.00
$50 Business Internet + $50 speed upgrade
This Monthly Price is not an introductory rate. This Monthly Price does not require a contract.
Month-to-month is always an option. You can choose a 36- or 60-month term instead: it lowers the install fee and comes with an early termination fee. Contract terms
14-day money-back guarantee: new customers can cancel in writing within 14 days of activation and get back the monthly charges paid. Installation and other one-time charges aren't refundable.
Available where your building's connection supports this speed. We confirm it before you order.
Additional Charges & Terms
  • Provider monthly fees
  • Processing fee, per location$10.00
    Waived with AutoPay by bank account or card
  • One-time fees at the time of purchase
  • Installation, month-to-month$99.00
  • Installation, 36-month term$49.50
  • Installation, 60-month term$0.00
  • Installation is free with Internet + Business VoIP Line.
  • Early termination fee
  • None on month-to-month. On a 36- or 60-month term, ending early costs the months left in the term times the monthly charge for that service (Master Service Agreement, section 4).
  • Government taxes
  • Varies by location. Taxes are passed through at cost.
  • Equipment
  • No equipment is included with internet. Use your own router at no charge, or add one of ours:
  • Advanced WiFi 7 (TP-Link HB610)$10.00/mo
    Optional
  • 5G Backup (Ubiquiti Dream Router 7 + a Ubiquiti 5G backup device)$40.00/mo
    Optional
  • Static IP addresses: 1 / 5 / 13$25 / $40 / $60 per month
    Optional
Discounts & bundles: Bundle: Internet + Business VoIP Line is $120.00/mo at this speed, phone line included. AutoPay by bank account or card waives the $10.00 monthly processing fee. A 36-month term takes the install to $49.50; a 60-month term makes it free. See pricing.
Speeds Provided with Plan
Typical Download Speed
750 Mbps
Typical Upload Speed
750 Mbps
Typical Latency
Under 20 ms
Data Included with Monthly Price
Unlimited
No data caps on any plan.
Network Management: See network-management policy
Customer Support: (817) 494-0010 · support@simplefiber.com · simplefiber.com/support
Our DFW team answers Monday to Friday, 7 a.m. to 7 p.m. Central. After hours and on weekends, a 24/7 answering team takes the call and reaches our on-call tech. Customers can also dial *HELP (*4357) from a SimpleFiber phone.
Learn more about the terms used on this label by visiting the FCC's Consumer Resource Center at fcc.gov/broadbandfacts.
Broadband Facts

SimpleFiber — Business Internet, 1 Gig x 1 Gig

Fixed Internet Service · Provider: SimpleFiber Communications LLC
Monthly Price
$120.00
$50 Business Internet + $70 speed upgrade
This Monthly Price is not an introductory rate. This Monthly Price does not require a contract.
Month-to-month is always an option. You can choose a 36- or 60-month term instead: it lowers the install fee and comes with an early termination fee. Contract terms
14-day money-back guarantee: new customers can cancel in writing within 14 days of activation and get back the monthly charges paid. Installation and other one-time charges aren't refundable.
Available where your building's connection supports this speed. We confirm it before you order.
Additional Charges & Terms
  • Provider monthly fees
  • Processing fee, per location$10.00
    Waived with AutoPay by bank account or card
  • One-time fees at the time of purchase
  • Installation, month-to-month$99.00
  • Installation, 36-month term$49.50
  • Installation, 60-month term$0.00
  • Installation is free with Internet + Business VoIP Line.
  • Early termination fee
  • None on month-to-month. On a 36- or 60-month term, ending early costs the months left in the term times the monthly charge for that service (Master Service Agreement, section 4).
  • Government taxes
  • Varies by location. Taxes are passed through at cost.
  • Equipment
  • No equipment is included with internet. Use your own router at no charge, or add one of ours:
  • Advanced WiFi 7 (TP-Link HB610)$10.00/mo
    Optional
  • 5G Backup (Ubiquiti Dream Router 7 + a Ubiquiti 5G backup device)$40.00/mo
    Optional
  • Static IP addresses: 1 / 5 / 13$25 / $40 / $60 per month
    Optional
Discounts & bundles: Bundle: Internet + Business VoIP Line is $140.00/mo at this speed, phone line included. AutoPay by bank account or card waives the $10.00 monthly processing fee. A 36-month term takes the install to $49.50; a 60-month term makes it free. See pricing.
Speeds Provided with Plan
Typical Download Speed
1,000 Mbps
Typical Upload Speed
1,000 Mbps
Typical Latency
Under 20 ms
Data Included with Monthly Price
Unlimited
No data caps on any plan.
Network Management: See network-management policy
Customer Support: (817) 494-0010 · support@simplefiber.com · simplefiber.com/support
Our DFW team answers Monday to Friday, 7 a.m. to 7 p.m. Central. After hours and on weekends, a 24/7 answering team takes the call and reaches our on-call tech. Customers can also dial *HELP (*4357) from a SimpleFiber phone.
Learn more about the terms used on this label by visiting the FCC's Consumer Resource Center at fcc.gov/broadbandfacts.
Broadband Facts

SimpleFiber — Business Internet, 1.5 Gig x 1.5 Gig

Fixed Internet Service · Provider: SimpleFiber Communications LLC
Monthly Price
$140.00
$50 Business Internet + $90 speed upgrade
This Monthly Price is not an introductory rate. This Monthly Price does not require a contract.
Month-to-month is always an option. You can choose a 36- or 60-month term instead: it lowers the install fee and comes with an early termination fee. Contract terms
14-day money-back guarantee: new customers can cancel in writing within 14 days of activation and get back the monthly charges paid. Installation and other one-time charges aren't refundable.
Available where your building's connection supports this speed. We confirm it before you order.
Additional Charges & Terms
  • Provider monthly fees
  • Processing fee, per location$10.00
    Waived with AutoPay by bank account or card
  • One-time fees at the time of purchase
  • Installation, month-to-month$99.00
  • Installation, 36-month term$49.50
  • Installation, 60-month term$0.00
  • Installation is free with Internet + Business VoIP Line.
  • Early termination fee
  • None on month-to-month. On a 36- or 60-month term, ending early costs the months left in the term times the monthly charge for that service (Master Service Agreement, section 4).
  • Government taxes
  • Varies by location. Taxes are passed through at cost.
  • Equipment
  • No equipment is included with internet. Use your own router at no charge, or add one of ours:
  • Advanced WiFi 7 (TP-Link HB610)$10.00/mo
    Optional
  • 5G Backup (Ubiquiti Dream Router 7 + a Ubiquiti 5G backup device)$40.00/mo
    Optional
  • Static IP addresses: 1 / 5 / 13$25 / $40 / $60 per month
    Optional
Discounts & bundles: Bundle: Internet + Business VoIP Line is $160.00/mo at this speed, phone line included. AutoPay by bank account or card waives the $10.00 monthly processing fee. A 36-month term takes the install to $49.50; a 60-month term makes it free. See pricing.
Speeds Provided with Plan
Typical Download Speed
1,500 Mbps
Typical Upload Speed
1,500 Mbps
Typical Latency
Under 20 ms
Data Included with Monthly Price
Unlimited
No data caps on any plan.
Network Management: See network-management policy
Customer Support: (817) 494-0010 · support@simplefiber.com · simplefiber.com/support
Our DFW team answers Monday to Friday, 7 a.m. to 7 p.m. Central. After hours and on weekends, a 24/7 answering team takes the call and reaches our on-call tech. Customers can also dial *HELP (*4357) from a SimpleFiber phone.
Learn more about the terms used on this label by visiting the FCC's Consumer Resource Center at fcc.gov/broadbandfacts.
Broadband Facts

SimpleFiber — Business Internet, 2.5 Gig x 2.5 Gig

Fixed Internet Service · Provider: SimpleFiber Communications LLC
Monthly Price
$165.00
$50 Business Internet + $115 speed upgrade
This Monthly Price is not an introductory rate. This Monthly Price does not require a contract.
Month-to-month is always an option. You can choose a 36- or 60-month term instead: it lowers the install fee and comes with an early termination fee. Contract terms
14-day money-back guarantee: new customers can cancel in writing within 14 days of activation and get back the monthly charges paid. Installation and other one-time charges aren't refundable.
Available where your building's connection supports this speed. We confirm it before you order.
Additional Charges & Terms
  • Provider monthly fees
  • Processing fee, per location$10.00
    Waived with AutoPay by bank account or card
  • One-time fees at the time of purchase
  • Installation, month-to-month$99.00
  • Installation, 36-month term$49.50
  • Installation, 60-month term$0.00
  • Installation is free with Internet + Business VoIP Line.
  • Early termination fee
  • None on month-to-month. On a 36- or 60-month term, ending early costs the months left in the term times the monthly charge for that service (Master Service Agreement, section 4).
  • Government taxes
  • Varies by location. Taxes are passed through at cost.
  • Equipment
  • No equipment is included with internet. Use your own router at no charge, or add one of ours:
  • Advanced WiFi 7 (TP-Link HB610)$10.00/mo
    Optional
  • 5G Backup (Ubiquiti Dream Router 7 + a Ubiquiti 5G backup device)$40.00/mo
    Optional
  • Static IP addresses: 1 / 5 / 13$25 / $40 / $60 per month
    Optional
Discounts & bundles: Bundle: Internet + Business VoIP Line is $185.00/mo at this speed, phone line included. AutoPay by bank account or card waives the $10.00 monthly processing fee. A 36-month term takes the install to $49.50; a 60-month term makes it free. See pricing.
Speeds Provided with Plan
Typical Download Speed
2,500 Mbps
Typical Upload Speed
2,500 Mbps
Typical Latency
Under 20 ms
Data Included with Monthly Price
Unlimited
No data caps on any plan.
Network Management: See network-management policy
Customer Support: (817) 494-0010 · support@simplefiber.com · simplefiber.com/support
Our DFW team answers Monday to Friday, 7 a.m. to 7 p.m. Central. After hours and on weekends, a 24/7 answering team takes the call and reaches our on-call tech. Customers can also dial *HELP (*4357) from a SimpleFiber phone.
Learn more about the terms used on this label by visiting the FCC's Consumer Resource Center at fcc.gov/broadbandfacts.
Broadband Facts

SimpleFiber — Business Internet, 5 Gig x 5 Gig

Fixed Internet Service · Provider: SimpleFiber Communications LLC
Monthly Price
$195.00
$50 Business Internet + $145 speed upgrade
This Monthly Price is not an introductory rate. This Monthly Price does not require a contract.
Month-to-month is always an option. You can choose a 36- or 60-month term instead: it lowers the install fee and comes with an early termination fee. Contract terms
14-day money-back guarantee: new customers can cancel in writing within 14 days of activation and get back the monthly charges paid. Installation and other one-time charges aren't refundable.
Available where your building's connection supports this speed. We confirm it before you order.
Additional Charges & Terms
  • Provider monthly fees
  • Processing fee, per location$10.00
    Waived with AutoPay by bank account or card
  • One-time fees at the time of purchase
  • Installation, month-to-month$99.00
  • Installation, 36-month term$49.50
  • Installation, 60-month term$0.00
  • Installation is free with Internet + Business VoIP Line.
  • Early termination fee
  • None on month-to-month. On a 36- or 60-month term, ending early costs the months left in the term times the monthly charge for that service (Master Service Agreement, section 4).
  • Government taxes
  • Varies by location. Taxes are passed through at cost.
  • Equipment
  • No equipment is included with internet. Use your own router at no charge, or add one of ours:
  • Advanced WiFi 7 (TP-Link HB610)$10.00/mo
    Optional
  • 5G Backup (Ubiquiti Dream Router 7 + a Ubiquiti 5G backup device)$40.00/mo
    Optional
  • Static IP addresses: 1 / 5 / 13$25 / $40 / $60 per month
    Optional
Discounts & bundles: Bundle: Internet + Business VoIP Line is $215.00/mo at this speed, phone line included. AutoPay by bank account or card waives the $10.00 monthly processing fee. A 36-month term takes the install to $49.50; a 60-month term makes it free. See pricing.
Speeds Provided with Plan
Typical Download Speed
5,000 Mbps
Typical Upload Speed
5,000 Mbps
Typical Latency
Under 20 ms
Data Included with Monthly Price
Unlimited
No data caps on any plan.
Network Management: See network-management policy
Customer Support: (817) 494-0010 · support@simplefiber.com · simplefiber.com/support
Our DFW team answers Monday to Friday, 7 a.m. to 7 p.m. Central. After hours and on weekends, a 24/7 answering team takes the call and reaches our on-call tech. Customers can also dial *HELP (*4357) from a SimpleFiber phone.
Learn more about the terms used on this label by visiting the FCC's Consumer Resource Center at fcc.gov/broadbandfacts.
Broadband Facts

SimpleFiber — Business Internet, 10 Gig x 10 Gig

Fixed Internet Service · Provider: SimpleFiber Communications LLC
Monthly Price
$349.00
$50 Business Internet + $299 speed upgrade
This Monthly Price is not an introductory rate. This Monthly Price does not require a contract.
Month-to-month is always an option. You can choose a 36- or 60-month term instead: it lowers the install fee and comes with an early termination fee. Contract terms
14-day money-back guarantee: new customers can cancel in writing within 14 days of activation and get back the monthly charges paid. Installation and other one-time charges aren't refundable.
Available where your building's connection supports this speed. We confirm it before you order.
Additional Charges & Terms
  • Provider monthly fees
  • Processing fee, per location$10.00
    Waived with AutoPay by bank account or card
  • One-time fees at the time of purchase
  • Installation, month-to-month$99.00
  • Installation, 36-month term$49.50
  • Installation, 60-month term$0.00
  • Installation is free with Internet + Business VoIP Line.
  • Early termination fee
  • None on month-to-month. On a 36- or 60-month term, ending early costs the months left in the term times the monthly charge for that service (Master Service Agreement, section 4).
  • Government taxes
  • Varies by location. Taxes are passed through at cost.
  • Equipment
  • No equipment is included with internet. Use your own router at no charge, or add one of ours:
  • Advanced WiFi 7 (TP-Link HB610)$10.00/mo
    Optional
  • 5G Backup (Ubiquiti Dream Router 7 + a Ubiquiti 5G backup device)$40.00/mo
    Optional
  • Static IP addresses: 1 / 5 / 13$25 / $40 / $60 per month
    Optional
Discounts & bundles: Bundle: Internet + Business VoIP Line is $369.00/mo at this speed, phone line included. AutoPay by bank account or card waives the $10.00 monthly processing fee. A 36-month term takes the install to $49.50; a 60-month term makes it free. See pricing.
Speeds Provided with Plan
Typical Download Speed
8,000 Mbps
Typical Upload Speed
8,000 Mbps
Typical Latency
Under 20 ms
Data Included with Monthly Price
Unlimited
No data caps on any plan.
Network Management: See network-management policy
Customer Support: (817) 494-0010 · support@simplefiber.com · simplefiber.com/support
Our DFW team answers Monday to Friday, 7 a.m. to 7 p.m. Central. After hours and on weekends, a 24/7 answering team takes the call and reaches our on-call tech. Customers can also dial *HELP (*4357) from a SimpleFiber phone.
Learn more about the terms used on this label by visiting the FCC's Consumer Resource Center at fcc.gov/broadbandfacts.

Questions about these labels? Contact us at (817) 494-0010 or sales@simplefiber.com. The FCC's Consumer Complaint Center is at consumercomplaints.fcc.gov.