Never miss a customer call again.
Rachel answers every call 24/7 — books appointments, takes messages, routes to the right person, and texts your team on urgent keywords. Sounds human, trained on your business, live in 24 hours.
Included free for 30 days on every SimpleFiber phone plan · No setup fee · Cancel anytime
9 things Rachel does on a real call
Every clip below is a real Rachel response. Press play.
Office is closed — Rachel captures the caller's name, callback, and reason so the right person follows up first thing.
Caller asks for a person or department by name — Rachel routes to the right individual or team, no IVR menu, no extensions to remember.
Caller asks about hours, services, location — Rachel answers from your knowledge base, no human needed.
Caller says an urgent keyword like “outage” — Rachel triggers an instant text to the on-call team.
Caller wants to schedule — Rachel checks your calendar live and books the slot, no callback needed.
Before a live transfer, Rachel quietly briefs your team in their ear — so they pick up already knowing who's calling and why.
Caller speaks Spanish — Rachel detects the language and switches automatically. No bilingual staffing required.
Caller speaks Hindi — Rachel detects the language and answers in Hindi. Built for the millions of Hindi-speaking customers across the diaspora.
Caller speaks Yoruba — Rachel switches automatically. Built for the global Yoruba-speaking diaspora calling small businesses.
Real scenarios from 6 industries
Tap a scenario to hear Rachel handle it — every clip is a different real-world call type.
From signup to live in 24 hours
Tell us about your business
Hours, services, FAQs, common questions, who handles what. We turn it into Rachel's knowledge base.
We train Rachel
Pick her name, voice, and personality. We tune her on your scripts and test her before she takes a single call.
Forward your calls
Point your main line (or your after-hours line) to Rachel. She answers, routes, takes messages, books appointments.
Live in 24 hours
Set up your knowledge base in the morning, answer your first call by lunch. Watch every call in your dashboard.
One flat rate. No setup fees.
After your 30-day free trial
How the trial works
Sign up for any SimpleFiber phone plan and AI Receptionist is included free for 30 days. After the trial, it auto-bills at $99/month with your phone service. To cancel, call us at 1-888-455-0151 — no contract, no penalty.
$99/mo vs $3,500+ vs voicemail
Compared to the realistic options for a small business that's missing calls.
| Feature | Rachel AI | Voicemail | Answering Service | Hire a Receptionist |
|---|---|---|---|---|
| Answers every call, 24/7 | ||||
| Trained on your business | Partial | |||
| Books appointments live | Sometimes | |||
| Real-time SMS alerts on keywords | ||||
| Multilingual (30+ languages) | Maybe one | |||
| Full transcripts + searchable dashboard | Limited | |||
| Live in 24 hours | Days | Weeks | ||
| Monthly cost | $99 | $0 | $200-800 | $3,500+ |
Questions we hear all the time
Will it sound like a robot?
No. Rachel uses the same conversational AI voice tech used by major call centers — natural pauses, intonation, and turn-taking. Listen to the demos above and judge for yourself.
What happens if Rachel can't help the caller?
She transfers to a live person — your office during hours, your on-call cell after hours, or takes a detailed message if no one's available. She also "whispers" a quick brief to whoever picks up, so they know who's calling and why before they say hello.
Can I cancel anytime?
Yes. Every new customer gets 30 days free to try it. After that it's $99/month — cancel by calling us, no contract.
Do you really include it free for 30 days?
Yes — every customer who signs up for any SimpleFiber phone plan gets AI Receptionist included free for 30 days. After the trial it bills automatically at $99/month unless you call to cancel.
What languages does Rachel speak?
30+ including English, Spanish, Hindi, Yoruba, French, Mandarin, Vietnamese, Tagalog, Arabic, Korean, and more. She detects the caller's language automatically and replies in it — no menu, no setup.
Will I see what every call was about?
Yes. Every call is logged, transcribed, and searchable in your dashboard. PII (credit cards, SSNs) is redacted automatically.
Does it integrate with my calendar?
Yes. Connect your Microsoft 365 / Outlook calendar and Rachel checks live availability and books the slot right on the call. Google Calendar support is rolling out shortly. Other calendars on request.
Can callers reach a specific person, not just a department?
Yes. Rachel knows your team directory — a caller can ask for someone by name and she routes straight to them, or warm-transfers with a quick brief so they pick up already knowing who's calling. No extensions to memorize, no phone-tree menu.
What if I get more than 500 minutes of calls?
The $99 includes 500 minutes/month — enough for most small businesses. Above that it's $0.25/minute, billed monthly with your phone service.
Can I edit her knowledge base after launch?
Yes. Log into your portal anytime to add FAQs, change hours, update services. Changes go live in minutes.
Do I need a new phone number?
No. Rachel works with your existing SimpleFiber phone number. Forward your main line to her, or have her answer only after hours — your call.
Still have questions?
Talk to a real human (not Rachel — yet). We'll walk you through it in 10 minutes.
Try Rachel free for 30 days.
Included on every SimpleFiber phone plan. No setup fee. Cancel anytime by phone.