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We're obsessed with customer service.

Business internet and phones from a local team in Bedford, serving DFW and Stephenville since 2017. We plan it, install it, train your people, and we're still here after. 4,000+ DFW businesses so far.

  • A White Glove Install
  • We don't leave until you're fully connected
  • Unlimited training and support, included
  • Local: one office, in Bedford
Contact us(817) 494-0010

  • “Excellent service and reliability during installation and delivery. I highly recommend Sebastián Hernández because he is very professional.”

    Javier A. October 2026, on Google

  • “We recommend SimpleFiber for the excellent service during the installation of the Internet and telephone line. Enrique was attentive and very kindly answered all our questions.”

    Saul M. October 2026, on Google

  • “Enrique and his team did an outstanding Job installing our Internet service, they were professionals, efficient, and made a huge improvement to our business, Great work from start to finish! I highly recommend SimpleFiber.”

    ADC A. August 2026, on Google

Five-star Google reviews about our installs and support, word for word.
Five-star Google reviews
450+
Support, holidays included
24/7
Training, included
Unlimited
Local, in Bedford
Since 2017

A White Glove Install. We don't leave until you're fully connected.

The big providers install and leave. Some make you program your own extensions. Here's how a SimpleFiber install actually goes.

  1. We walk your office first

    Our onboarding specialist maps every extension and ring rule, and spots what the installers need to know before install day.

  2. We program everything before we arrive

    Names, extensions, ring groups and voicemail are set up at our office. Not figured out in your lobby.

  3. Install day is plug-in day

    Our techs arrive with every phone already programmed. Connect, test, done.

  4. We don't leave until you're fully connected

    Computers back online and every phone ringing the right way before we walk out.

Install day

Checklist

  • Phones programmed at our office
  • Phones plugged in
  • Computers back online
  • Every phone ringing the right way
  • Your team trained

Fully connected. Then we leave.

Unlimited training. Included.

We train everyone who'll use the phones on install day. After that, training is unlimited and free for as long as you're our customer: a new hire, a new feature, a refresher. On-site or remote, whichever works for you.

Ask us for training

Who

A new hireThe whole teamJust you

On

PhonesThe mobile appVoicemailThe portal

Where

On-siteRemote

Cost

$0 no charge and no limit while you're a customer

Support, included. And it's local.

Support is included for as long as you're our customer. Three ways to reach us, any time. Here's who picks up right now.

Dallas time

Weekdays 7 a.m. to 7 p.m., our DFW support team picks up. Any other time, the 24/7 U.S.-based answering team does.

  • Our DFW team, weekdays 7 a.m. to 7 p.m.
  • The 24/7 U.S.-based answering team, nights and weekends

Customers: dial *HELP

From any SimpleFiber phone, dial *HELP (*4357). Monday to Friday, 7 a.m. to 7 p.m., it rings our DFW support team directly. After hours and on weekends, a 24/7 answering team takes the call and reaches our on-call tech.

Anyone: call us

Call (817) 494-0010. Rachel, our AI receptionist, answers 24/7, holidays included, and gets you to the right person.

Email support

support@simplefiber.com. We reply within one business hour.

Don't take our word for it.

450+ five-star reviews on Google. Three about installs and support, word for word:

  • “Enrique! My installer is the best and most helpful and professional guy. He got me setup and straight and was knowledgeable and friendly. Thanks Enrique! You best brother!”

    Kevin M. July 2026, on Google

  • “Struggled with maintaining internet connection several times this week. SimpleFiber support was great in helping find solutions. Today, James came and installed a new router. He waited to make sure all was working properly. Everyone was very professional and genuinely concerned about helping me do my job. Thank you. Also, thank you, Paul W. You are a lifesaver this week.”

    Lynda W. June 2026, on Google

  • “We've been using SimpleFiber for several years and they have been super handy. It's nice to have recordings of phone calls, and to be able to block calls and set holiday messages. Paul W and the other folks at support have always been helpful and friendly.”

    Darrell B. June 2026, on Google

Read all 450+ on Google.

One office, in Bedford. Serving DFW and Stephenville.

We're not a national carrier with a local phone number. Our office is in Bedford, our installers work here, and the decisions about your service get made here.

A map of Dallas, Tarrant, Denton and Collin counties with the major highways, every city we serve marked, and our office in Bedford. An inset shows Stephenville, about 75 miles southwest of Bedford.

Bedford, our office The cities we serve, each one below

Map: U.S. Census Bureau county and highway data.

And no games on the bill.

The price never goes up. Not in year two. Not in year ten.

Internet + phone bundle, year by year (plus taxes, at cost)

  • No promo pricing

    No year-one price that jumps in year two. The price we quote is the price you pay.

  • Taxes at cost

    Taxes are passed through at cost and listed on the bill.

  • No contract required

    Month-to-month is always an option.

  • Switching is free

    We cover exit costs from your old provider up to $500, as an automatic bill credit after 60 days.

Send us your bill. We'll tell you the truth.

A real person reads it, usually the same day. If your deal beats ours, we'll say so.

Send us your bill(817) 494-0010