What Does Internet Downtime Cost Your Business?

It's a directional estimate, not an audit. The hourly cost uses your actual employees and wages, then applies an industry-typical revenue multiplier (POS retailers lose more per hour than a back-office team does, etc.). Annual figures use standard SLA math from each provider tier. Most owners we talk to find the result is conservative compared to a real outage.

The calculator only models full outages. Brown-outs, jitter, and packet loss cost real money too — dropped Zoom calls, failed card swipes, slow EHR — but they're harder to quantify generically. Add 20-40% to the annual figure if your current circuit is regularly slow, not just down.

We target 99.9% on our fiber network and pair every business plan with optional 5G failover so a fiber cut doesn't take your business offline. We don't promise four-nines (52 min/yr) — anyone who does in this market is overselling. Our published SLA and credit policy are in the MSA.

A separate cellular radio sits next to your fiber router. If the fiber link drops, traffic cuts over to 5G in seconds — transparently to your phones, POS, and laptops. When fiber comes back, it cuts back. You only pay for the failover data you actually use during an outage.