Phone Guides

Setup & User Guides

Quick start guides, feature walkthroughs, and troubleshooting for every phone in our lineup.

Desk Phones

Basic Users

Yealink T73W

2.8" Color Screen
WiFi 6 + Bluetooth 5.0
Side-Car Expandable

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Managers and Busier Users

Yealink T74W

4.3" Color Screen
WiFi 6 + Bluetooth 5.0
Side-Car Expandable
Programmable DSS Key

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Executives and Secretaries

Yealink T87W

7" Color Touchscreen
Dual USB (A&C)
10 Way Audio Conferencing

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Cordless Phones

Office Users/Retail Shops

Yealink W73P Bundle

1.8" Color Screen
Noise Cancellation
35 hour Talk Time

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Office Users/Retail Shops

Yealink W73H

1.8" Color Screen
Noise Cancellation
35 hour Talk Time

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Industrial/Warehouse Spaces

Yealink W79P Bundle

Rugged IP67 Rating
Waterproof & Dustproof
Built in Bluetooth

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Industrial/Warehouse Spaces

Yealink W59R

Rugged IP67 Rating
Waterproof & Dustproof
Built in Bluetooth

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Headsets

Office and Call Centers

Yealink WH64 Mono Headset

32 Hour Talk Time
Up to 450ft Range
Active Noise Cancellation

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Office and Call Centers

Yealink WH64 Dual Headset

32 Hour Talk Time
Up to 450ft Range
Active Noise Cancellation

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Conference Phones

Conference Rooms with 16+ Seats

Yealink CP935W Conference Phone

4" Touch Screen
DECT/Wireless, 15 hr Talk Time
Full Duplex, Noise Filtering

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Conference Rooms with 16+ Seats

Yealink CP935W Conference Bundle

4" Touch Screen
DECT/Wireless, 15 hr Talk Time
Full Duplex, Noise Filtering
Includes DECT Base Station

View Setup Guide

Resources

General & Legacy Guides

Software guides, mobile app instructions, and manuals for older phone models.

Desk Phone Features User Guide

Voicemail, transfers, call forwarding, park, and conferencing for SimpleFiber desk phones (T73W and other T-series).

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Cordless Phone Features User Guide

Voicemail, transfers, call forwarding, park, and more for SimpleFiber cordless phones (W73P and other W-series handsets).

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Clear Your Browser Cache

Fix stale logins and loading issues in the WebPhone and voice portal by clearing your browser cache.

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Music & Messages On Hold

Add comfort messages and music that callers hear while on hold or waiting in a queue.

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Time Frames & Scheduling

Set business hours, holidays, and after-hours time frames that drive your call routing.

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Optimize Chrome for WebPhone

Settings to improve WebPhone performance in Google Chrome.

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How to Use eFax

Send and receive faxes through email with your VoIP line.

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Call Center Reports Guide

Understanding call center analytics, queue reports, and agent performance.

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How to Use SNAP Mobile

Mobile Office app setup — make business calls from your personal phone.

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Optimize SNAP Mobile on Samsung

Battery and notification settings for SNAP on Samsung Galaxy devices.

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Submit SNAP Mobile Logs

How to send diagnostic logs to SimpleFiber when troubleshooting the mobile app.

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Install WebPhone as a Desktop App (PWA)

Add the WebPhone to your desktop for quick access without opening a browser.

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How to Use WebPhone

Make and receive calls from your browser using the WebPhone softphone.

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Need Help Setting Up Your Phones?

Our support team configures and provisions every phone before it reaches your desk. If something isn't working right, we'll fix it.

Contact Support Call Us: 1-888-455-0151