Send your logs
If our support team asks you to submit logs, follow these steps. The app will automatically attach your device info and log files.
Open the menu
Press the hamburger menu (three lines icon) in the bottom right of the app.
Go to About
Press "About."
Submit feedback
Press "Submit Feedback."
Send the email
Press "Send" — this will open an email to support@simplefiber.com with your device info and log files attached automatically.
Note: You do not need to type anything in the email. The app fills in all the necessary diagnostic information for you.