Desk Phone Features User Guide

Press the Message button on your phone, or dial 5001, then follow the voice prompts.

The default voicemail PIN is 1234 — you'll be prompted to change it and record your greeting.

Check voicemail remotely: call your own extension until it reaches voicemail, press the * key, then enter your PIN followed by the # key.

Prefer the web? Log into talk.simplefiber.com and open the Messages tab to listen to, download, delete, or forward your messages.

Voicemails can be emailed to you so you can listen on your computer or smartphone.

Turn it on in the portal at talk.simplefiber.com under Voicemail > Email Notification.

We recommend the "Send w/ attachment, move to trash" option — it emails each voicemail and clears it off the phone so your mailbox doesn't fill up.

Blind (unannounced): press the Transfer button, enter the extension or a 10-digit number, then press Transfer again or simply hang up to complete.

Attended (announced): press Transfer, enter the number, wait for them to answer and let you talk first, then press Transfer again or hang up. To cancel, press Cancel and then the flashing line key to return to your caller.

Transfer straight to voicemail: press Transfer, dial 03 followed by the extension, then press Transfer again.

To turn forwarding on, dial *72 followed by the extension or remote number (such as a cell phone) you want your calls sent to. You'll hear "Forwarding is now active."

To turn forwarding off, dial *73. You'll hear "Forwarding is now disabled."

To forward your company's MAIN number (not just your extension), log into the portal at talk.simplefiber.com — Manager permissions are required.

Park is system-wide — a call parked at one phone can be picked up from any phone in your office.

To park: press one of the Park keys (the line keys with a green light) to place the call in a parking spot.

To pick up: press that same Park key from any phone in the office.

While on an active call, press the Conference button on the screen or the phone.

Dial the extension or 10-digit number you want to add and wait for them to answer.

Press the Conference button again to join everyone into one call.

Paging (1-way): press the Page button, then lift the handset and speak — your message plays through the speaker on every phone in your local office.

Intercom (2-way): dial 08 followed by the extension, then press Send or lift the handset. Both phones beep and the call connects.