Cordless Phone Features User Guide

Press the Message button on the handset, or dial 5001, then follow the voice prompts.

The default voicemail PIN is 1234 — you'll be prompted to change it and record your greeting.

Check voicemail remotely: call your own extension until it reaches voicemail, press the * key, then enter your PIN followed by the # key.

Prefer the web? Log into talk.simplefiber.com and open the Messages tab to listen to, download, delete, or forward your messages.

Voicemails can be emailed to you so you can listen on your computer or smartphone.

Turn it on in the portal at talk.simplefiber.com under Voicemail > Email Notification.

We recommend the "Send w/ attachment, move to trash" option so each voicemail emails to you and clears off the handset.

Blind (unannounced): press the Transfer button, enter the extension or a 10-digit number, then press Transfer again or hang up to complete.

Attended (announced): press Transfer, enter the number, wait for them to answer so you can announce the call, then press Transfer again or hang up to complete.

Transfer straight to voicemail: press Transfer, dial 03 followed by the extension, then press Transfer again.

To turn forwarding on, dial *72 followed by the extension or remote number you want your calls sent to. You'll hear "Forwarding is now active."

To turn forwarding off, dial *73. You'll hear "Forwarding is now disabled."

To forward your company's MAIN number, log into the portal at talk.simplefiber.com — Manager permissions are required.

Park is system-wide — a call parked from one phone can be picked up at any phone in your office.

To park: press the * (asterisk) button three times. The system tells you which park queue the call is in.

To pick up: from any phone, dial the park queue extension (701, 702, or 703) and press Send.

Tip: save the park extensions (701–703) in your handset directory so you can pick up a parked call with one tap.

While on an active call, press the Conference button.

Dial the extension or 10-digit number you want to add and wait for them to answer.

Press Conference again to join everyone into one call.

Two-way intercom: dial 08 followed by the extension, then press Send. Both phones beep and connect for a quick two-way conversation.