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Yealink W73P Bundle
Office Users/Retail Shops

Yealink W73P Bundle

Setup Guide & User Manual

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1.8" Color ScreenNoise Cancellation35 hour Talk Time

Step by Step

Quick Start

Get your Yealink W73P Bundle up and running in minutes.

1

Unbox and Connect the Base Station

  1. 1Remove the base station (W70B), cordless handset (W73H), charging cradle, Ethernet cable, and power adapter from the box.
  2. 2Connect the Ethernet cable from the base station to your wall jack or network switch.
  3. 3Plug the power adapter into the base station. The LED on the base will turn solid green when ready.
  4. 4The base station auto-provisions from SimpleFiber's server (1-2 minutes).
2

Pair the Handset

  1. 1Place the handset on the charging cradle to charge it (initial charge: ~3 hours).
  2. 2The handset should auto-pair with the base station. If not, press and hold the pairing button on the base for 5 seconds.
  3. 3On the handset, go to Settings > Registration > Register Handset.
  4. 4Once paired, your extension and name will appear on the handset screen.
3

Test Your Phone

  1. 1Pick up the handset and press the Talk button to get a dial tone.
  2. 2Dial another extension or your cell phone to test audio quality.
  3. 3Walk around your office to test range — the W73P covers up to 164ft indoors / 984ft outdoors.

Features

Key Features

1.8" Color Screen

  • Navigate menus using the directional pad on the handset.
  • The home screen shows your line status, signal strength, and battery level.
  • Adjust display settings: Menu > Settings > Display.

Noise Cancellation

  • Built-in noise cancellation reduces background noise during calls.
  • Works automatically — no configuration needed.
  • Ideal for retail shops, open offices, and other noisy environments.

35-Hour Talk Time

  • The W73H handset provides up to 35 hours of talk time on a single charge.
  • Standby time is up to 400 hours.
  • Place the handset in the charging cradle when not in use to keep it topped off.
  • The battery icon on screen shows current charge level.

How To

Common Tasks

Step-by-step instructions for the most common phone operations.

1

Check & Set Up Voicemail

  1. 1Press the Message button on the handset, or dial 5001, then follow the voice prompts.
  2. 2The default voicemail PIN is 1234 — you'll be prompted to change it and record your greeting.
  3. 3Check voicemail remotely: call your own extension until it reaches voicemail, press the * key, then enter your PIN followed by the # key.
  4. 4Prefer the web? Log into talk.simplefiber.com and open the Messages tab to listen to, download, delete, or forward your messages.
2

Send Voicemail to Email

  1. 1Voicemails can be emailed to you so you can listen on your computer or smartphone.
  2. 2Turn it on in the portal at talk.simplefiber.com under Voicemail > Email Notification.
  3. 3We recommend the "Send w/ attachment, move to trash" option so each voicemail emails to you and clears off the handset.
3

Transfer a Call

  1. 1Blind (unannounced): press the Transfer button, enter the extension or a 10-digit number, then press Transfer again or hang up to complete.
  2. 2Attended (announced): press Transfer, enter the number, wait for them to answer so you can announce the call, then press Transfer again or hang up to complete.
  3. 3Transfer straight to voicemail: press Transfer, dial 03 followed by the extension, then press Transfer again.
4

Set Up Call Forwarding

  1. 1To turn forwarding on, dial *72 followed by the extension or remote number you want your calls sent to. You'll hear "Forwarding is now active."
  2. 2To turn forwarding off, dial *73. You'll hear "Forwarding is now disabled."
  3. 3To forward your company's MAIN number, log into the portal at talk.simplefiber.com — Manager permissions are required.
5

Park & Pick Up a Call

  1. 1Park is system-wide — a call parked from one phone can be picked up at any phone in your office.
  2. 2To park: press the * (asterisk) button three times. The system tells you which park queue the call is in.
  3. 3To pick up: from any phone, dial the park queue extension (701, 702, or 703) and press Send.
  4. 4Tip: save the park extensions (701–703) in your handset directory so you can pick up a parked call with one tap.
6

Conference / 3-Way Call

  1. 1While on an active call, press the Conference button.
  2. 2Dial the extension or 10-digit number you want to add and wait for them to answer.
  3. 3Press Conference again to join everyone into one call.
7

Intercom

  1. 1Two-way intercom: dial 08 followed by the extension, then press Send. Both phones beep and connect for a quick two-way conversation.

Troubleshooting

Common Issues & Fixes

Try these solutions before calling support.

No dial tone / phone won't register

Check that the Ethernet cable is firmly connected to the LAN port on the phone and the wall jack or switch. Verify the phone has power (screen should be lit). Try rebooting the phone by unplugging the Ethernet cable for 10 seconds and reconnecting. If the phone still shows 'No Service' or fails to register, contact SimpleFiber support — we may need to re-provision your phone.

Poor call quality / choppy audio

First, run a speed test at fast.com on a computer connected to the same network. If speeds are low, the issue may be your internet connection. Make sure the phone is connected via Ethernet (not WiFi) for best quality. Check that no one is running large downloads or uploads during calls. If the issue persists, contact us — we can prioritize voice traffic on your connection.

Can't hear the other party / one-way audio

Reboot the phone by unplugging the Ethernet cable for 10 seconds. Check that you're not on mute (mute icon on screen). If using a headset, make sure it's properly connected and the audio path is set to headset. If the problem continues, contact support — it may be a network or firewall issue.

Phone keeps rebooting or restarting

Check your Ethernet cable — a loose or damaged cable can cause power cycling on PoE phones. If using a power adapter, make sure it's the original Yealink adapter (third-party adapters can cause issues). If connected through a PoE switch, verify the switch provides enough power. Contact support if reboots continue.

Voicemail not working

Try dialing 5001 directly to reach your voicemail. Make sure your voicemail PIN is set (the default is 1234). If calls aren't going to voicemail, make sure call forwarding isn't on — dial *73 to disable it — or review your answering rules at talk.simplefiber.com. Contact support if you need your voicemail box reset.

Handset says 'Searching' or won't pair with base

Press and hold the pairing button on the base station for 5 seconds until the LED blinks. On the handset, go to Settings > Registration > Register Handset. Make sure you're within range of the base (164ft indoors). If it still won't pair, power cycle both the base and handset.

Poor range / signal drops

Move the base station to a central location, away from metal objects and other electronics. The W70B base supports up to 164ft indoors. If you need more range, you can add Yealink DECT repeaters (RT30) — contact us for details.

Still Need Help?

Our support team is here for you. We'll get your phone working right.

Contact SupportCall Us: 1-888-455-0151